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Terms & Conditions

Refund Policy
We offer a 60 Money Back Guarantee on almost every product we offer. Please email returns@denylocks.com to obtain an RMA number (Return Merchandise Authorization) within 60 days of purchase. Be sure to also include your Order Number for Proof of Purchase. You will be responsible for paying for any return shipping costs in returning your item. Shipping costs are nonrefundable. Once we receive your return, please allow up to 3-5 business days to process your return. Refunds will be returned only to the method of payment. No refunds will be given on merchandise returned after 60 days from original shipment date. 

Note: This return policy only applies to products purchased directly from DENY. For products purchased from dealers or other resellers their return policy applies, please contact them directly for more information. 

Shipping Policy/Delivery Policy
Items will be shipped as soon as possible after order is placed. We aim to ship in stock items within 2 business days from the time of purchase. Custom items will ship as soon as possible and time frame will be communicated with customer. The method of shipping will be up to the vendor and cost as set on product checkout page.