The DENY Guarantee

We build locks to last, and we stand behind our products!  Our promise is to build the strongest, toughest, highest quality locks you can find. DENY Locks proudly offers a full lifetime manufacturers warranty for the DENY IronFist Base. If you have a question or encounter a problem with a lock, please email us at support@denylocks.com and provide the following information:

    • Contact name, phone, and email
    • Details about your concern
  • Photos of your installed IronFist Base

Please feel free to contact us for assistance with your lock. We’re here to help with any issues that might arise. We can provide advice, repair, and/or replacement.

WARRANTY DETAILS: Our warranty applies during the Lock’s entire useful life. We will repair or replace the IronFist Lock base if we determine:

  1. You have registered your lock online at denylocks.com showing proof of purchase.
  2. It is faulty due to a manufacturing and/or assembly process
  3. The lock has been used in a reasonable manner for its ordinary purpose.

Warranty coverage is limited to the lock’s replacement cost. All repair and or replacement is subject to our inspection, approval and shipping costs could be passed to customer.